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Everything you need to know about how purchasing from our partners works
- How do I make a purchase with one of your partners and get rewarded?
- Why was my invoice refused? ❌
- I returned one or more items from my order, will I still be rewarded?
- I forgot to go through the app to make a purchase, can I still be rewarded by sending you the invoice?
- I have just sent you my claim for a purchase made from a partner but which has not been registered. What happens next?
- I have received a confirmation of my purchase, but I didn't buy anything...
- The amount of the pending reward does not match the amount I should have 😐
- My Wards are not pending 😢
- Why are my Wards still pending?
- I made a purchase but I haven't heard anything